PERHAPS THESE ANSWERS MIGHT HELP YOU
We are open 7 days a week for your convenience.
Monday – Thursday from 09:00 – 18:00
Fridays from 09:00 – 12:00 | 14:00 – 18:00 (we close between 12:00 – 14:00)
Saturdays: 09:00 – 15:00
Sundays: 10:00 – 14:00
We are open on most Public Holidays from 09:00 – 15:00.
Courier delays do occur and are beyond our control. If you have received your tracking information email, get in touch with the courier directly and provide them your tracking number or track your order online with the link provided.
If you have any difficulties or challenges tracking your package with the courier, you’re welcome to get in touch with us for further assistance.
We aim to restock on certain items. If we don’t intend on re-stocking, items are normally removed from the website.
If you want to know when something is back in stock, we have enabled an e-mail subscriber. You can enter your email address and we will notify you when and if the product comes back in stock.
We ship nationwide, throughout South Africa. You can set your delivery address to home or work and have it delivered to your door.
Bear in mind, our fulfilment system generates a shipping quote on checkout based on your postal code. If you receive an error with no quote, do check your postal code is a valid South African one.