We’re always looking at ways to do things differently. With On Demand Orders, we’re going to be offering products that can be sourced and shipped to you in a short time frame. We look at this as a fusion between pre-orders & back ordering.
This is how it works; follow the link to take you to our on demand products available which include the Reload RTA, Petri RTA & a few other popular items.
- Place your order online for the chosen product, which will be at a zero Rand value
- We will receive the order, review it & confirm stock availability & lead time with our suppliers
- We will contact you via our Whatsapp Business Line and/or e-mail to confirm the lead time & provide you an invoice for your order
- If you’re happy to proceed, we will provide banking details so you can do an EFT (payment links to pay by Credit Card can also be generated)
- Once we receive your payment, sit back & relax. We’ll keep you updated & informed throughout the whole process, until you receive your ordered item
- Orders will be dispatched within 3 days of receiving payment from you. We aim to keep to this timeframe hence we allow you to pay once we confirm a lead time. Delays do occur sometimes, we will notify you if the situation arises.
This will apply in-store too, visit us & let us know what you’d like to order & we will arrange it and keep you updated. See what’s available here.
The Fine Print: T’s & C’s:
- Shipping is charged at a flat-rate of R95.00 for all on demand orders & may be shipped under economy rules for outlying/regional areas
- We do not ship or order your item until funds have cleared in to our bank account for the item purchased
- We will be in touch with an official invoice via e-mail or Whatsapp within 24 hours of receiving your order (Mon-Fri)
- Once paid and your item ordered, we aim to have your order shipped within 3 working days. Delivery is generally overnight, but if you’re in a regional or outlying area, delivery might take longer
- If you’re shopping to collect in store, let us know so we waive the shipping fee
- All of The Vape Industry (Pty) Ltd original terms & conditions, policies etc apply to on demand ordering