When shopping online with The Vape Industry, we offer the following options online:
- PayGate: Credit Card – this is processed using PayGate which offers you the highest standards of security. So rest assured, your information remains safe and secure. In addition to Credit Card, PayGate offers an InstantEFT option (SID) for your convenience. With either method, your order is confirmed immediately and no electronic proof of payment is required.
- i-PAY InstantEFT – i-Pay offers you an InstantEFT option which confirms your order immediately and doesn’t require you to send us an electronic proof of payment. You will be required to log in to your online banking profile to complete the payment. Rest assured, the highest security standards are in place.
- PayFast InstantEFT – This is another option for InstantEFT which confirms your order immediately and doesn’t require you to send us an electronic proof of payment.
- PayPal – A first for vaping in South Africa. You can now checkout and process your order in USD ($) by using PayPal. You will be redirected to PayPal’s website to complete your purchase. If you do not have a PayPal account, you will still be allowed to pay by Credit Card. Please note there is a 3% processing fee charged when paying with PayPal that will be added to your total.
When transacting online, should your transaction be unsuccessful, you will receive an email advising you your order has been placed on-hold, pending payment. You will have 24 hours to re-attempt your payment, after which, the order will be automatically closed. To access your orders to re-attempt a payment or see the status of past & present orders, you can visit your account page and click on orders.
We no longer offer an option for Pay In Store. You are still welcome to collect your order in store, but you will need to pay using one of the gateways provided in order to reserve stock. Once the order is paid for, you can collect at your leisure and rest assured that your items will be kept aside for you.